Boost engagement | Retain staff longer | Fast track competency
Close the knowledge gap at the frontline.
Internal communications is no longer just about sending comms; you’re responsible for ensuring your frontline has the knowledge needed to do their job.
Ocasta Engage is an app for frontline teams that goes beyond communicating with quick microlearning and instant access to knowledge.
98%
engagement
3.75x
recognition
94%
comms read
Push out what’s changing and when so your frontline knows your latest offers, products, procedures, and what’s happening.
Not everything has to be learned, so keep a knowledge hub of all your day to day resources for reference at the point of need.
There are some things you just need your frontline to know inside out. Do more than inform — use microlearning to embed know-how.
Comms that cut through the noise for frontline know-how
Your frontline teams can't do the right things the right way because your comms on email, WhatsApp and Workplace are lost in the noise.
Offers, processes, products and constant changes struggle to reach those who need them the most.
Engage's internal comms gives every team member a personalised news feed, targeted notifications, and trackable updates. Staying relevant and up-to-date now takes a few minutes.
No more surprises — your staff are up to date and ready to perform.
Embed the know-how needed at the frontline with microlearning
Communications alone won’t lead to the know-how your frontline needs to serve your customers.
But your existing learning tools are often out of your control and not made for your frontline.
This leads to a learning-doing gap; the illusion that frontline staff know what they are doing, but results, and your customers say otherwise.
Engage brings microlearning alongside your comms, so you can finally train and embed the understanding you need at the frontline.
Instant access to frontline know-how at the point of need
Comms and microlearning are vital, but what happens when your frontline needs an answer right now?
Often, people ask their colleagues, guess, or give up. It slows them down, spreads misinformation, and impacts their performance.
Engage’s knowledgebase gives frontline teams up-to-date, searchable access to your latest offers, product info, how-tos, ops manuals and videos.
Always within reach.
We’ve never had performance like this with any of our platforms.
Jody Myers - Head of Core Operations
It’s time to unlock your new era of frontline performance
Communication change — reach the right employees at the right time with a relevant, targeted, personalised news feed.
Don’t just inform — embed a deep understanding with microlearning and training.
Be there at the point of need — a fast searchable knowledgebase is always available to reference “in the moment”.
Your learning, knowledge and comms sit side by side, working together to supercharge your frontline know-how.
