If your staff are not confident with your customers, then your customers will lose confidence in your company. So why are your staff lacking confidence and what can you do to change this?

Mobiles are continually changing the way we learn and think, so it is wise to start thinking about how this will alter your communications and what you can do to make them more effective on mobile!

Rude staff are one of the top annoyances for customers, we tell you why your staff may have a bad attitude and what you can do to change this.

You are trying your hardest to boost staff motivation but nothing seems to be working, what's going on? We give you seven of the worst ways to motivate your staff and how you can fix them.

Do you find your staff aren't reading your workplace communications? Engage has a new feature which makes it even easier to improve engagement of your internal comms.

If employees are not engaged they will not want to learn, and if employees are not learning they will not stay engaged. We give you four main reasons why you need a learning management system and an employee engagement platform all combined into one, for the best results.