Reduce first day no-shows by building a confident & knowledgeable workforce
1 in 5 new starters don’t turn up, use Ocasta Engage for preboarding to excite them, give them the confidence, and encourage them to show up, ready to work.
Keep your new starters engaged with timely reminders
Guide your new starters through what they need to know by using alerts and nudges in your preboarding strategy. These can be used to send timely reminders and messages straight to their mobile.
For example, automate suggested reading two weeks before they start, a short piece of microlearning, a what to wear checklist a few days before, and a good luck message the night before their first shift. Make preboarding helpful!
Videos to give a personal hello, and break the ice
Your preboarding app allows you to use videos to familiarise your new starter with their new working environment and colleagues.
Have their manager say hello with an Instagram-style intro, show them around their daily place of work or recommend some top lunch spots nearby.
This will make your new colleague feel like they know the team before they have begun. Giving them the confidence to show up on their first day.
Instant access to know-how at the point of need
Without preboarding, newcomers feel anxious, uninformed, and unprepared. They may struggle with first-day jitters, lack confidence, or be overwhelmed by unanswered questions.
Ocasta Engage’s preboarding knowledgeable starters with essential information, answers to common questions, and resources to hit the ground running.
Confidence from day one.
BID by COB to show ROI — WTF — just search on Engage!
No matter how hard we try to eliminate jargon, businesses still use it day in day out. This can be overwhelming for new starters. It knocks their confidence and makes them question whether they want to return after their first day.
Add your jargon buster to the knowledgebase on your preboarding app so staff can instantly search and learn their POS from their cross-sell. Preboarding should be about breaking down those barriers which cause uncertainty and confusion.
Where’s best to eat, park your bike and how to get in!
Cover the simple things which can cause anxiety if left unmentioned.
How long lunch is, where to buy food, where they can lock their bike or park their car. For those hard to find places drop a Google Maps link in to take them straight to the door. Talking about these will remove doubt and worry leaving your new starter feeling confident.
Target the content in your preboarding app so your new employee only sees the info relevant to them.
94% of job seekers say there is little or no consequence to not showing up for their first day - so what can you do to make sure they have the confidence to start?
Make sure they read & understand important policies
It can be tricky making sure that new starters have read everything you need them to. When you have articles that staff must read such as your workplace sickness policy or data protection information, Ocasta Engage’s acknowledgements prompts staff to read and acknowledge that they’ve understood them.
Think of these acknowledgements as digital signatures; and see who has (and hasn’t) read what before they start their first day. Use preboarding apps to gain control over compliance.
Your front door to all your employee tools
No matter how hard you try, many specialist tools and apps are given to support your team. Whether it’s scheduling systems, Meta Workplace, point of sale, payroll or auditing apps. There’s a lot to keep track of.
You always tell your team, "just search for it" or "it's in this app.” But they still struggle to find the right tool at the right time.
Engage gives simple signposting and quick launching to all your tools, finally from one place.
Embed the know-how needed with microlearning pathways
Give your new starter an easy way to embed knowledge before their first day.
3-5 minute learning snippets mean they can embed knowledge whenever they like; whether they’re waiting for a bus, killing time before an appointment or just excited to learn more about their new role. Your preboarding app makes it effortless to stay knowledgable.
Microlearning, not testing, to help build confidence
Unlike other tools, Ocasta Engage promotes embedding the understanding, instead of testing your new starters.
Following research in apps like Duolingo, reinforced learning gives new starters the chance to repeat any areas they’re struggling with, with personalised feedback guiding them.
Guide your new starter with simple checklists
Create checklists and tasks for new starters so they are clear and confident on what they need to get ready for their first.
Use the checklists on your preboarding app to make sure they know what uniform they may need and the things they should bring along; like signed contracts, bank details or right to work documents.
One version of the truth between comms & training
Training, comms and operations often conflict, with staff unsure what is correct.
This leads to confusion, frustration and a fragmented customer experience.
Engage’s knowledgebase powers your microlearning and acknowledgements. The same content is available for learning courses as the day-to-day references staff need for your processes, operations, products and latest offers. One set of content to manage, one version of the truth.
Plug the knowledge gaps by making learning measurable
Create checklists and tasks for new starters so they are clear and confident on what they need to get ready for their first.
Use the checklists on your preboarding app to make sure they know what uniform they may need and the things they should bring along; like signed contracts, bank details or right to work documents.
Emails not required - give staff a simple access code
Your preboarding app is freely available staff’s personal devices from the app store, secured with an access code for each person or location.
So they get access before they’re set up on your internal systems with no email required.
Emails not required - give staff a simple access code
Access code and start date let the journey be personalised to their training centre and team.
No need for passwords or emails.
A chance to know about no-shows before they don’t show
Use our integration with survey tools such as Typeform, Office Forms, or SurveyMonkey to create a I’m not going to show up form.
Treat it like cancelling Netflix or your broadband; remind them of the benefits, offer them support, and if they really don’t want to show up, it gives you a heads up of who not to expect.
No need to email outdated PDFs or word documents
Updates are instantly reflected on the app, so should there be a change in policy, you don’t have to issue updates, just change the content and issue a notification or news update to those already with the app.
Drag drop makes content management easy - If you can send an email, you can add content to Ocasta Engage.
Knowledgeable and confident staff who show up ready to start
Friendly videos shared to a new starter puts them at ease.
A jargon buster and knowledgebase at their fingertips gives them the confidence.
Gentle nudges and push messages to keep them on track before their start day.
Mobile training, learning and checklists make sure they’re on time and ready!
Ocasta Engage is available where your staff need it - on their personal iOS, Android and web, so can be accessed on any smart device, tablet or desktop computer.
