Comms and engagement ideas for frontline teams
How to effectively train your B2C sales team to improve product knowledge
Customers come to your physical store because they want superior help and support. If your sales advisors can’t offer that because they are not clued up on their product knowledge, the chances of you losing the sale are very high.
How to create a mobile-ready online course
Optimising a learning course for mobile can be trickier than it looks. Follow our step by step guide to create yours and discover the technical requirements that you need to keep in mind.
How to ensure your frontline sales training programme delivers results
Why isn’t your B2C sales training programme delivering the results you need and what can you change to start seeing a difference? Find out here.
How to incorporate ‘learner needs’ into training programmes for your customer-facing teams
Too many companies are ‘ticking the box’ of delivering employee training programmes without meeting the needs of their employees. Discover how to deliver effective employee training by incorporating the needs of your learners.
How to preboard your remote employees
Preboarding should be a crucial element of any business’s recruitment strategy. This is especially true if your employees aren’t in one location. Discover how to preboard your remote staff and reduce first-day no-shows.
Overcoming common challenges for frontline sales teams
If you’re a frontline sales manager working in the B2C industry, you’ll probably have noticed the lack of resources and tips which are out there to help people like you. Discover our expert guide on how to overcome sales challenges in the B2C industry.
Designing a training programme for sales employees - your step-by-step guide
Follow our step-by-step guide which details exactly what you need to do to create an effective training plan for your employees.
How to create engaging employee videos
Looking to find out how you can create engaging employee videos? Follow this step by step guide which tells you everything you need to know to start creating your own.
Employee promotion checklist for your frontline team - downloadable template
A free downloadable employee promotion template that is comprised of 50 questions. All questions are split into different categories to help you fully assess the overall performance of the employee you are considering promoting.